FAQ

What does Chase cost to implement?

There is a nominal installation charge for each user, thereafter a monthly fee for each user license. License fees differ per module.

What database does Chase use?

Chase uses Microsoft SQL Express or, if the client chooses, Microsoft SQL Server.

What about backups?

The Chase database has an integrated scheduler that backs up automatically each working day. However, it is the clients responsibility to check the backups and to save a copy offsite.

What about training?

The Chase installation fee includes start-up training. Ad hoc training sessions are also organised where necessary. The Chase Support Centre can also be contacted for help.

What about support?

The monthly rental scheme includes ongoing support via mail and telephone. Regular site visits are planned to address issues which cannot be resolved remotely.

Mail us your questions: info@chasesoftware.co.za